Shipping & Returns

Shipping

USPS delivery times vary from 3-7 business days depending on the season.

UPS delivery times are longer than stated by UPS. Wahl's can not guarantee delivery times. Use your shipping tracking number to see order status. 

We fulfill orders within 1-2 days. During busy holiday seasons we fulfill orders in 1-3 days.

Wahl's Candies will not guarantee against heat and humidity damage during shipping UNLESS you purchase our Cold Pack and select 2nd day shipping.

For shipments to warm weather destinations and during the warm weather months, we only ship via UPS 2nd day or Next day. For these occasions we will only ship 2nd Day UPS orders on Monday, Tuesday, Wednesday, and UPS Next Day or Priority Overnight on Monday, Tuesday, Wednesday, and Thursday (in order to prevent your chocolates from sitting on a hot truck over the weekend).

You are still responsible for ensuring it does not get left outside in hot weather. Be sure to send your order to a location where someone will be able to receive it immediately.  Even with insulation and cold packs chocolate melts when left outside!

We do not recommend  shipping large hollow moulded chocolates as they are  fragile and easily break while in transit.

Returns Policy

Due to health safety concerns, food items are not returnable.  If you did not receive what you ordered, please contact info@wahlscandies.com or call the store at 716-668-1385 and we will correct the situation as quickly as possible.